Privacy Policy


To review The Center for Youth and Family Solutions privacy practices, click here.


Thank you for visiting The Center for Youth and Family Solutions (CYFS) website. This website collects no personal information about you when you visit our website unless you voluntarily choose to provide that information to us, for example, by entering information in a voluntary online form, sending us an email, responding to a survey or choosing to register for a specific service or event.

PRIVACY STATEMENT Information collected and received through the CYFS website may become public record and therefore subject to disclosure under the Illinois Freedom of Information Act. It is therefore the policy of CYFS that no personal information you provide to us, including, but not limited to, your name, address, telephone number, email address and any open ended comments on fillable forms will be sold or rented to any entity or individual or disclosed to unauthorized entity or individual.

E-mails and Online Inquiry Forms

If you participate in completing an online form or send us an email during your visit, the following information will be collected:

  • The email address and contents of the email
  • Information volunteered in response to an inquiry contact form. (We use your completed inquiry form to respond appropriately. This may be to respond to you, to address issues you identify, or to further improve our website. Information gathered from any online form is used only for the purpose designated)
  • We collect no personal information about you unless you voluntarily participate in an activity that asks for information (i.e. completing an inquiry form).

CYFS has links to other websites. These include links to websites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on a site covered by this Privacy Notice. When you link to another website, you are subject to the privacy policy of that new site.


CYFS uses a 3rd party credit card vendor for online donation transactions. In this process, Authorize.Net will need personal information, such as name, address, telephone number, email address, and credit card number, so that a donation can be processed. CYFS does not collect personal information from visitors making an online donation to our website. Any private information collected by Authorize.Net and will be subject its privacy policy of Please visit and to review their policies.

We do not rent, share or sell your personal information to outside marketers. We may share personal information with marketing firms engaged by us solely to perform services on our behalf, but we do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with the law. We might use the information you provide to share information about services you have requested or to inform you of agency happenings that might be of interest.

Privacy Contact

If you have any questions about this policy contact the Director of Continuous Quality Improvement at (309) 323-6628.